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The slot machine stand arrived yesterday. It is a perfect match for the new game room and looks amazing! I am so impressed with what a sturdy piece it is. I no longer worry about the heavy slot machine. It was so well packed, that it arrived in pristine condition. That is not an easy feat as it travels thru so many hands. My husband was excited to find that he can now control the machine with the switch on the back. It is a lot more convenient. This was a fabulous purchase! I take a chance buying from a photo and a description, but this time we really came out winners. We couldn't be more pleased with our stand and with the transaction. It was a true pleasure working with you,

We received the slot machine stand last Friday. It was a pleasure to receive an item that was obviously carefully packed and of excellent quality. It is just what we had hoped it would be, and it looks great in our basement! Thanks! We will certainly recommend you to anyone looking for such an item and will absolutely do business with you in the future should the occasion arise.

Thank You. Bruce. For taking the trouble to help me out. Not many people would sacrafice the time or travel to do so as you did. Thank You. I already logged on several hours after you left. I like the Blackjack the best so far. Quick game. Also the colors and sounds are real good all the way around. What a Great Bally Machine. What more can I say except Thank You again. And I will Order again from you. Right now for the present need to get back to work. And pay some bills off. Hopefully sometime this year I will inquire about some Slotmachine's. Later in the year I won't forget. Just need to get caught up. How nice to know you now. And you are Fair and Kind to your customers. When the chips are down -you- Bruce come up Strong. Thank You Bruce. - Harry (Cleveland Ohio) 2/28/09
Bruce, I got the Slot Machine Cabinet last week. It is just the nicest cabinet that anyone could ask for. Now I hate to put anything on top of it that might scratch it. Ha Ha . I wish ever thing I bought was made that well. Thanks again Jack
Wow, I was impressed. I ordered 4 bill acceptors next day UPS. The order was shipped the same day and I received it 9am the next morning. It has to be a record to Alaska. I have never received anything from any of the shipping mongels the next day as paid for. Thanks, Mike, Anchorage Alaska
CHRIS (WA, 5/25/2006)

Just wanted to say thanks for the great service. I received my machine on 4-21-06 08:30 AM Fedx. Set up the machine over the weekend and everything works perfectly. I can't believe this machine is used, it looks and works like brand new! Looking forward to my next purchase from you company.
……Bruce, I cannot tell you how pleased I am with you and your technicians……………I own a business and our motto has always been to exceed all expectations of our clients………….You and how you handle your business and also the technicians exceed all my expectations………….Thank you so much...........I am learning how to handle the innards of this machine and enjoying it much…………..If everyone handled their business as you do yours the consumer market would be a much better place…………but on the other hand….in our respective businesses…….that leaves more happy consumers coming to us and our businesses grow !! ……..Thank you, Kathy
I received my Taco Slot machine much more quickly than expected, and it was exactly as advertised. It's great, and so is your support. We had several problems installing the optional arm, and Vince was right there to walk us through it. The autostop is a fantastic accessory, and I can now play four ways (little arm, big arm, autostop, or skill). As a matter of fact, I've had a Super Bingo machine for awhile and would like to add your autostop. Are they compatible? I am telling everyone I know what a great company I found on the internet. It's so refreshing! Wendy, Vero Beach, Florida
We received our BIG SIO on 2/14/06 Valentines Day, three days earlier that expected. It was great! My wife can spend hours on slot machines so I promised to get her one of her own. We set it up and in a few minutes she was enjoying the machine. Dinner was late though. Thank you for your prompt delivery the timing was perfect. Was a great Valentines gift. Bob Barnhart
Just a quick note to let you know I recieved my poker machine along with the stand I ordered. Both were in fantastic shape.I cant tell you how happy we are about our purchase.I am very interested in knowing more about your extended warranty. You guys obviously run a very tight ship and I want to follow every suggestion you guys make. I will certainly pass along your name to everyone I know that has been considering a slot machine for their home !!!
I just wanted to say that I really like the slot stands I ordered from you. The quality is much better than any other stands I have purchased. As I add slots I will order additional stands from you. I also wanted to check with you to see if you sell the rubber mats for the top of the stands separately. If so, I would like to order two additional ones, they are great. Again, thank you, the stands are great quality. Gary
Recieved my Bally Wide Electric Slot Stand yesterday . The stand arrived in perfect condition and is beautiful. Thank You for great sales and service and for providing a superior product. We will surely enjoy it Sincerely, Glenn Ocala, Florida
Just got my machines yesterday. Delievery was very quick. I did not expect them to be so clean and well maintained. I'm impressed. They are so much fun. I'm having a 40th birthday party for my husband and these will really make quite an impact on our guests. I'm going to have to buy more tokens. I also have a Pachinko machine and need more balls for that. Thanks again!!
Thank you for the great price and prompt shipping for my new slot stand. I'm very pleased with my purchase. Peace, Tim
I just wanted to drop you guys a line to let you know how thrilled my husband James is with his new stand. We were totally blown away at the quality workmanship of the Pachislo stand, it is really beautiful work. You guys are the best out there! Shipping was so fast too! I'm amazed, thank you so much! You all are highly recommended by this customer. Thank you, James and Frances from Matawan, New Jersey.
I just wanted to send an email and let you know that I recv'd my Pachislo Arm kits yesterday. I was very impressed with the kits. The arms were of good quality, and the instructions were very clear. I installed one last night and it works great! I also wanted to say thanks for shipping them so quickly; I ordered them Sunday night and recv'd them Tuesday afternoon. I also appreciate you sending me a copy of my receipt, and the email confirmation the following day. You run your business well! I will recommend your company to everyone I know. Would it be possible to get a couple extra business cards from you (you sent me one, but I would like to give some out). I have a few friends who either own slots or are planning on purchasing some. Thanks again, Andrew Riverside, MD
I got the order today and installedl the items into my Fever Queen. It is really wonderful, and in fact I added a spacer to the handle to move it forward and reduce the pull distance. The auto stop works perfect, and the handle is perfect. It is really nice and works very well. This machine seems to be everyones favorite around here. I appreciate your support. Someday I'd like to add an IGT machine to my room. thanks again Gordon
Bruce,,,you are the best....I will talk to you in 2 wks or so about getting more of these... Again, thank you for this prompt service, kind attention, and superior customer service... I am not sure if you are a participating partner but you really put a great face on this enterprise. Your the best... Sincerely, Barry
The Super Stardust I ordered as a birthday present for my wife showed up today. I placed the order on Monday the 13th and it arrived in Texas today Thursday the 16th, my kids and I did not expect it until at least the 21st. Thanks for the prompt service, the machine is great my wife and kids love it. G.H.
I would like to thank you for the fast delivery and easy instructions of the Pachislo Slot Machine Arm Kit and Auto-Stop feature for my Aruze Continental XXXX. The auto stop feature was a snap to put in but the Arm gave me a little trouble on this particular machine.When I installed the arm at 6" above the bottom,the over-flow box was in the way. I had to cut some of it out to accommodate the lever handle.Other than that is was a snap.I now have the choice of using the big handle,little handle,auto stop,or manual stop.It has made the machine a much more pleasurable machine to play and has won me many big points with my wife. Thanks again Dick, Pennsylvania

I just want to let you know how pleased I am with my "War Eagle". It is gorgeous and seems to work quite well. It pays off a little too often considering my rich friends, but we'll have to live with that. It took me quite awhile to pump $20 into it! Edward U. Bethesda, Maryland
The Pachinko machine arrived this afternoon in excellent condition. Thank you very much for your prompt and courteous service. I will order more balls shortly. From the desk of Cook a miserable old Knome at Qualicum Beach, BC.
Just wanted to drop a line to tell you how pleased I am with the Pachinko machine I ordered from SlotsDirect. I received it sooner than I expected, and it was packaged extremely well - don't think any amount of banging around in a FedEx truck could have caused damage! I couldn't wait to get it up and working and when I did, I couldn't stop playing! I ordered this as a gift for my dad and I think he will have as much fun with it as I have. Thanks for a great product and great service. Lisa
Hi , Thanks again. We LOVE our Trick Monster! I did get the manual and the bulbs a few days ago...thank you! We are going to need some additional tokens, just got back in town and haven't had a chance to place the order, but I will! We're trying to save up for another slot. Answer this: How come I can get triple sevens 8 times on the Trick Monster but when I went to the casino in Palm Desert the other day I couldn't win anything??? hahahah Have a great day, Jackie
Just writing to thank you once again! A five minute conversation with one of your technicians was all it took to get me up and running with multiple denominations on my machine! I am truly impressed with your level of customer service and if/when I am considering buying another machine I will look to you first. Thanks again! Paul P.
Hi, just a note to let you know that the auto-stop and arm kit installed in a snap on my 4-reel Hanabi machine, You can now add this to your list of machines that uses the AS-07 Your instructions were simple and easy so that the "Average Joe" can understand them. It would have been nice for the arm kit instructions to be printed in color like the Auto-stop instructions were but even the B&W ones were excellent!. Thank you for providing excellent quality products at a reasonable price with ease of use. Sincerely Steve L
I am very happy with my slot machines and your great customer service. Thank you, Donald S.
Hello , Heath called and was absolutely thrilled with the pachinko machine. It arrive in half the time and she said it had all the bell and whistles. Thanks from us, we are happy customers. Best regards, Charles , Iowa
I'm very impressed with your service and product. We got the pachinko machine in great shape waaaay before Christmas - all in great shape. My son flipped out! This is just what we needed to completely take us off the HGTV list of tastefull houses! But we love it. Maybe what we really need is another one. Thanks, George
SlotsDirect, I am amazed at the quality and quick delivery of the Daido Marine pachinko machine that arrived last week. The two day delivery was unexpected and the packaging was well engineered. I have played it constantly and am very pleased with the almost mint condition of the machine. Your set up for U.S. operation was superb. Good instructions and labeling were appreciated. I played this exact model in Japan in May 2002 and an amazed to find it now sitting on my desk at such an inexpensive price. Using 2 inch PVC pipe I have rigged a ball collector bucket below my desk so I do not have to reach around the machine to recycle balls during FEVER. I plan to keep my eye open for parts at flea markets so I can build a ball return system to the rewards hopper. Thanks for your help. Best Regards Jerry K...
Thank you for the best online purchase I have ever made. I mean it!! Fast easy service, even faster shipping and the product outstanding!!! I am telling everyone I know about you guys. I do not know if anyone can do it better then you guys. Thank you Joel
I want to thank you for your kindness and professionalism. I inquired about the Bandit arm for my Sammy Skill Stop Slot Machine a couple of days ago and you emailed me back right away. I called you and orded it and the following day I recieved it via UPS. That was great. I followed the directions and installed it without a problem. Thanks a bunch. Your staff was great too, when I called for the tracking number. I realy didnt need it becaused it arrived an hour later. I have included pictures of the assembly and the wiring for your use. Enjoy. Take Care and I hope to do more business with you. Sincerely, Alex Rios
Thanks for the tracking #. Believe it or not, the Slot stand, "Pot of Gold" arrived today. You people sure know how to pack your items for shipping. It arrived in perfect condition. The "Pot of Gold" is a very nice looking stand and very well made. Thanks again. Dan
Thanks for your excellent support on your product. I called your shop about the auto-stop AS-30. I talked to two nice fellows in your shop. I think their names was Dan and Vince. I explained my problem about the AS-30. Your technician put an AS-30 in a slot machine in the shop and said the AS-30 and connector mated okay but require some force to snap it in. Initially I did not want for force the larger connector pins into a smaller 15 pin female connector. Your technican said okay to give a little pressure and snap the connector together. When I got home from work, I was able to install the AS-30 in the Crazy Racer and the Real Voltage. Both works fine and the reels does the auto-stop, works really good. I no longer need to return the AS-30. Again thanks for all your fine help. Very good support! Dan
Machine came in today. It has a sticker to open & inspect immediately. I did open the box and all looks good. You did such a great packing job that I left it that way as it will be a gift for xmas. Just wanted to let you know that it did arrive safe and sound, but I won't be inspecting it until xmas day. It is really an awesome slot machine, much more than I was expecting. Thank you and have a great holidays, Randall
It was a pleasure doing business with you! The machines have put in a lot more fun into my rec room every weekend with my family and friends. Now they look forward to coming to my house every weekend! :) In fact, a couple of my friends were interested in buying machines from you too! I'm already making plans to purchase more slots and pachinko machines from SlotsDirect. I'll let you know. Anyway, keep up the good work and I'll talk to you soon. :) Regards, Ricardo

I just received my WANTED pachinko from you and it is the best. You were easy to deal with and got my machine to me super fast. I am very impressed and want others to know. But this is still fairly new to me and I don't know how to go about leaving feedback. Thank you in advance for informing me , if you would and THANK YOU so much for the fantastic game!!! Ron

Received my gumball machine today. It was in great shape. My kids will really enjoy it. Thanks for all your help. My slot machine i purchased from you about 2 years ago still works fine also. You sell a good product and back it up. Enjoy dealing with you. Thank You, Tommy H. TX

Gidday from New Zealand Just a note to let you know, my pachinko machine arrived in 1 week. Not bad considering we are on the other side of the world. Well Done!! Thanks for all the help and advice and the top service in general. Mike New Zealand

Hello Bruce, Just wanted to let you know that the Small Animals Sankyo pachinko arrived in good order on Wednesday. As always, thanks much for always delivering a quality product at fair prices! I always enjoy doing business with you. Thanks, D. Blake W. (in Charlotte, NC)
Hi: Thank you so much for the slot stands they are perfect. Very nice. Thank you for such great service. It was nice to deal with your company. Cari , Acton California
Dear Bruce: As a young boy my parents took my family to an old park in our area, sorry to say but the park has gone out of business. One of the many things I remember, as a child is the Penny Arcade. I spent many hours playing the old time Pachinko Machines; this game had something that always spiked my interest. Growing up I never saw this type of game any more until I came across Mitchell Enterprises Web Site. I spoke to Bruce by phone and he recommended the "CARD GAME PACHINKO" that had slot reels. I was making this purchase to celebrate my 44th Birthday. Well my machine didn't come fast enough; I was very excited to try my hand at the NEW Electronic Pachinko Machine but always remembering the past. The machine works great. This has been such a pleasant experience for me. I'd like you to personally thank Bruce the owner of Mitchell Enterprises for a Very Happy Birthday!! Tom B., Northampton PA
Bruce, Just wanted to say THANKS! You're one of the few good businessmen left out there. You go out of your way to help your customers and always easy to deal with. You have me as a customer that won't even bother to look elsewhere. I already have and know there's no one else that even comes close.
I just wanted to let you know that we recieved our slot machine on Friday July 17th and are so pleased with it and completely satisfied. We are looking foward to doing business with you again. The Medoff Family
Bruce Thanks to you and everyone in your organization that played a part in getting my slot machine to me. It is absolutely awesome. It looks and plays factory new. The machine looks as though it has never been used, even the inside is absolutely spotless. I was delighted to get it ahead of the scheduled delivery date. The installation of the optional arm looks and works great! I'm looking forward to the next machine I purchase from your company. Thank you again.
Thank you for pointing me to the conversion instructions. It was very simple to accomplish. I also installed the auto-stop feature. This too was very easy. Everything has been great.
Good afternoon I would like to wish you and your family a Happy Holiday.. I do have a question >>> I spoke to you a few times and I am one of the people that purchased a slot machine from ABESTBUY... I had already ordered and paid them and was in the process of waiting my delivery when I came across you site and actually started to e-mail back and fortyh w/ you. I purchased a DJ machine... it came in Monday >> I called them today to say a builb was out.. I know it sounds cheesy that a bulb is out but I want all the lights to be going... anyway they want me to send them the BULB thats out and THEN they will replace it... do you sell or know if i can get these from a Home Depot ??
Bruce, All I can say is....... Thank You! Thank You! Thank You! I don't think there's another company out there that'd even come close to going out of thier way to make a customer happy like you've done. Can't wait to meet you in person! Thanks again, Leo
Bruce Thank you for pointing me to the conversion instructions. It was very simple to accomplish. I also installed the auto-stop feature. This too was very easy. Everything has been great.
I just want you to know that you guys run the very best business I have ever came across. You have gone way out of your way to please the customer. Trent is very knowledgeable and very helpful. He is the kind of person that keeps a business going. I have recommended you guys purely on the fact that you make the customer #1. You will have all of my future business as well as others I will send your way . Please be sure to thank Trent once again. Don Olson
Thank You!! Very FAST delivery! Great machine too! mark
Bruce! Due to working on my site, this is the first time I have downloaded email @ my home address for a few days. Thank you very much for your phone call Friday morning and for shipping the order. I, too, try to run my site on a personal note, but it is rare to see other retailers who do the same. How refreshing and again, I thank you. Terry ~ Dreams & Rainbows
Thank You so much for everything. Machine arrived faster than you/we expected. Gamblin' wife will just love this birthday gift! Kids are very excited. Do you or do you know of anyone who mints custum tokens? Looking for tokens displaying letter "R". I will recommend your company to all.
Dear Mr. Mitchell and Staff, I wanted to thank you all for your excellent and immediate help with my 2 recent orders. Everything arrived within 72 hours, and we are very pleased with your products. We will definitly be ordering from you again. Keith Fisher
Hi Bruce, I just wanted to let you know I picked up my six-pack today at the Overnite Express warehouse, and I am so pleased. I must admit that I was a bit skeptical about what shape they would arrive in and I was amazed at how professional they were packed, not a scratch on any of them, I haven't had a chance to plug any of them in yet, I just wanted to let you know how happy I am with your service and the machines are everything you said they would be, keep up the good work, I look forward to buying more from you soon. Sincerely, Ron , Florida 3/25/03
Just wanted to let you know my second machine arrived safely; I had to get one for the office after I brought Pac-Man home after the first day. I think you guys set a new record... the machine got here in FOUR DAYS!!!! You guys are awesome. I don't know why anyone would get machines from someone else. Thanks again for the great service! -J. Petillo 3/7/03
Ref: Order ID: 1782779 I placed my order Sunday evening February 16 and received via e-mail confirmation of the order Monday February 17.I was shocked to receive my order on February 20. The item was expertly packed and was spotless, dust free and not even a fingerprint on any of the polished surfaces. Your employees are to be commended on the preparation, packing and shipping of your goods. I plugged the item in, turned the power switch on and was immediately playing the game. Kudos to the staff. You may be assured that I will be shopping your web site again. Jay P. Tulsa OK. 2/24/03
I bought the submarine slot machine and received it on 2/20/03. This thing is awesome. Very nice, very well kept. I am so happy with this machine and i am so glad that i bought the Kongdom slot as well. I got a great deal and fast delivery. Thank you. Ragon
Bruce. Wanted to thank you for the great machine, and quality service. It has been a pleasure. Bruce H. Milwaukee WI 2/20/03, My Pac-Man pachinko machine arrived at my office today packed safely, in excellent condition and a week early to boot! As suggested I unpacked it and tested it and it works beautifully with one side effect. It’s attracted such a crowd, that my coworkers are lining up to play and no one is getting any work done. I’ve given out your website address about 10 times in the last hour with confidence, because you guys are the best and deserve all the business you can get! Thanks again! -Jim P. Vancouver, WA 2/14/03
The slot machine arrived today and the friends that we bought it for loved it. They can't wait to get home and play it. Thanks so much again for your professionalism and product. Tracy , Woodburn OR 2/12/03
First off I would like to say that this is our first Pachislo purchase and I had a hard time deciding which dealer to go with. But after some research I came to you. We just recieved our "Beat The Dragon" Pachislo. What can I say, this little machine is the best! Superb condition in every aspect! My mother is a frequent casino goer and she stopped over...loves it. I am sure that she will be buying one. Thanks for the prompt delivery and excellent deal! Now we just need more tokens... Hats off to Slotsdirect!!!!! Cheers! Jason Madison, WI
Dear Slots Direct: I had a great Christmas this year setting up a game room for my family. The slot machine and pachinko machine gives this room a fun atmosphere. When I had to exhcange the one machine I had for a different one, Ken, Blue and your staff was most helpful in expediting the exchange. I look forward to doing business with you again and will gladly tell folks where I bought my machines. Tim D.i Grosse Pointe Park, MI 1/09/03
Bruce i just wantted to email you back and let you know the slot machine we gave as a gift this past christmas was a very big hit with my in-laws they loved it. They frequent the casinos often and this is just great for them the next machine i plan on purchasing is one of the double diamond machines for myself :) . One more thing before i go could you let me know how to convert that B-Max machine over to quarters it says it only takes 5 min to do i appreciate it thanks . Chris cockfield 1/02/03
Thanks for the prompt attention. We received the balls ,your company will most definatly be the one that we do business with in the future. Again thanks for the excellant service. Sincerely Judy McPhail My Grand-Daughters & their friends are having a lot of fun on the skill stop slots. I listen to them laughing & having a good time.It makes me feel good that I could do this for them.Many thanks to you & your company. Your new friend, Ken Adams ps: please feel free to post my comments on your website. I will talk to anyone,anytime as to your ***** service. Thanks Again.
Thanks SO much for getting my package to me before Christmas! I was sure it wouldn't make it on time and it did. It's like Santa works for you guys! Merry Christmas! Kris Starr
Dear Sir I Received the machine yesterday, just in time for Christmas as you promised. I don't think I will be able to really check it out before Xmas as we are a little busy. I just want to thank you for such good service John McGee
Thanks for your help with my order. I received it two days ahead of schedule and everything was there. It couldn't have worked out better. Thanks again and Happy Holidays! Bill Coset
Hi Bruce, Well, the Pachinko is quite a hit! My husband just opened the box & plugged it in--we've been enjoying playing it & it's going to bring many hours of fun. We can't thank you enough for offering such a wonderful & unique item, thus allowing us the opportunity to purchase it for our very own. I didn't see any warning though in your listing--it's very addictive! We have one question though. There's a wire/connector that's just hanging loose in the lower right in the back. Everything appears to be working ok, so we don't know if it needs to be connected or not. Many thanks again for such great service. You're truly one of eBay's BEST! Can we also purchase more balls? Hope your holiday season is wonderful & that 2003 is your best year yet. Ho, Ho, Ho, Sheryl & Johnn
Hello and Merry Christmas, I just wanted to let you know that my husband loves the slot stand. It is much nicer than we both had hoped. In fact we saw this stand at Neiman Marcus before Christmas. I then searched on the internet for a better price when I found you. Thanks also for the $10 off certificate. Take care, Tammy
I got the bulbs today in the mail. Thanks. That was fast. I will leave some positive feedback on ebay. If I ever need anything else, your the man I will call Thanks Willie Loper 12/30/02
I received my order for my stand and it is just beautiful. The photo doesn't do it justice. I purchased the stand for my antique cash register, but I am sure I will be back for a slot machine in the future. Sharon S. White Lake Michigan 12/11/02
Just wanted you to know that theGolden Nuggett Slot Machine Stamd arrived today. It is really beautiful, and I am very happy with it. Too bad you don't make some other accessories for it, such as a light above the slot machine itself, and some Golden Nuggett Coin Cups, like they use in the casinos. Thanks, Joseph W. S. Brentwood, N. Y. 12/02
Dear Bruce, Well after 12 days that Pachinko machine finally arrived in this remote part of Alaska "safe and sound". I was worried for awhile. The Fedex service was less like Federal Express and more like the "Pony Express". I have to say that I am very impressed how it looks. I can't believe you can sell that for only $200 because it looks like new. Thanks R. Schmidt, Alaska 11/18/02
Thanks Bruce just wanted to let you know that I received the 5 times machine last Tuesday. Delivery went well.. Machine is working great :) I did have a little problem with the change mechanism (at first it wouldnt take the Quarters) I checked all the connections and made sure there was a tight connection on all the harnesses. Got it going and it's working great.. Again Thanks, Looking forward to buying a Wild Cherry Machine soon.. :) Gus
Hi Bruce Just thought I would write and let you know that appart from some minor extra delivery charges and an unsavory event with the courier service at this end (they lost my machine between when Bax Global received it from the USA and when it turned up at my place. Apparently it was all Star Track Express's fault) I have received my Pac World Pachinko machine; Modified it to run on 240V and am very happy with the end result. So to are my kids (5 and 7yo) Thank you very much, I will advise anyone interested of your web site. David Johnstone, Australia 10/25/02

Thanks for the quick reply. Believe me I am very happy with everything. Here’s the real problem, though. I like so many of the machines, I need to order more but, my god, I only have so much space. Your customer service and attention is unparalleled. I have yet to find that anywhere else on the net in nearly any other industry. I will continue to do business with you folks. Honesty, first rate attention and good problem resolution are the cornerstone to good business practice and customer retention. I am sold for life. Thanks again Bruce... Peter J. P. , Jersey City, New Jersey 10/21/02

The Fujiko Pachinko game I purchased from SLOTSDIRECT was a week earlier then I expected.. and on a tough FRIDAY! Are you sure this isn't a new machine? WOW!...a strongely recommended experience. Steve, Seattle

Thank you! Your product arrived on 10/16/02. It was packaged beautifully with lots of attention to detail. The stand is great...I definitely purchased it from the best possible source. Thanks again & Have a great day! Peter C. San Antonio, TX

My Blackjack Pachislo arrived today, it is the coolest thing! I just wanted to say thanks for all of your help, and profesionalism. I am looking foward to doing more business with you in the future. THANKS! Sean S. California

Thanks again for the great help. Once we walked through your suggestions it began working just fine. We really appreciate the great customer service. You've earned a dedicated customer. Larry


Dear Bruce, I wanted to drop you a line to let you know that we received my husband’s machine yesterday! I was so pleasantly surprised that it came earlier than expected. Thank you so much for your time. It was for his 31st birthday and I don’t think he could have been more excited. He asked me where in the world I got it from and I showed him your website. Needless to say he was impressed. I think you definitely got another satisfied customer! Again thank you. Keep up the good work! Sincerely, Angela J, ,Baltimore Maryland

Wanted to take a few moments to drop you a line after having four slots. Must say you and your associates are stand up people, and it has been a pleasure doing business with your company. More important your customer service person has been most helpful in assisting me with some questions. Again thanks for your professionalism, looking forward to having four more of your machines. All I have to do is figure out where to put them. JERRY, Mass.

Thanks for tip on wood graining a slot. I used light oak on my catch me 500 and it looks $200 better! thanks again. Saving for another one I like 007. James Phillips

Hi Bruce, Sorry the first E-mail did not get to you. So here is another one. Thank you so very much in bearing with me with all my questions and bad addition. It was great to have spoken with you on Tuesday and I have to say it was your personality on the phone and courtesy along with all the testimonial lettrs I read on your web site that clinched the deal. Thank you so much for being so kind and so patient. Now I am sitting on Nins and Peedles (Pins and Needles) awaitng the arrival of the Tarot Master slot machine. As I mentioned I am gettiung this for our senior citizens in hope that they moght find something more interesting than Bingo. I only hope that this talking Tarot machine does not suddenly shout out "BINGO !" Bruce, thank you again for developing such a great company it is sure nice to be able to feel really comfortable with an on line service especially one with a caring personality. Thanks again and as Dolly Parton said in The movie about the house in Texas, "It has been a business doing pleasure with you." Actually it has been a pleasure doing business with you and hope in the future to do more. Most likely to order another 250 coins.Your Fathers day ad is great by the way. So again many many many thanks and I wish you all the very very best always. Gratefully yours, Jon H. Pembroke, May 2002

My wife Debi just bought a slot machine from your organization. I have to admit that I was very uneasy about the purchase. Well we received the slot machine last night and I am extremely pleased. It the exact machine we were hoping for and it works perfectly. You met an exceeded my expectaions. I have flagged your website as a 'favoritre' because in a year or so we will probably be purchasing antoher machine from you. Thanks again, Steve, North Carolina

Thanks for speedy response to my question about this particular conversion,,I was able to devise my own and it works just great..the machine appears in very goodcondition, looks great, and has already provided much fun in my rec room, it is all you promised and I hope to do other business with you...nice job!...Lou, Erie PA 3/03/2002

Hi guys just wanted to drop you a line and tell you that i got my order right to my door today, and wow!! only in three days,you guys are good, my machines are working great.It has been a pleasure doing good honest business with you thanks again. anytime i need stuff for my machines i know were to go SLOTSDIRECT.COM Thank you all Terry, Waukesha Wisconsin 2/28/02

Hi all I want to thank all of you for everything you have done for my wife and I.My wife loves to play slots and for her Birthday I wanted to got her a couple of your machines. I ordered them over the phone and in fore days they were here. From your shop to my house in fore days with the help of fedex was very fast. I opened them and found one to be a machine I did not order.I do understand for one reason or another some times things do happen. But with one call you had the machine I wanted on the way and the other picked up. In fore days fedex picked up and dropped off my second slot machine. I cant get over how fast everything went.You cant get any better than that and that impressed me very much. I really cant get over the quality and condition of your machines. They are way better than I hoped for. They look and work great. Everyone is having fun with them. You really do make the customer and there satisfaction your #1 prioity.For that I thank you very much. Please use this in your testimonials. You just dont find people like your selfs every day with service as good as yours. Thanks again Mike in Dixon Calif 2/23/02

Dear Slots Direct, I have a little story that you might enjoy. I was at a store in the mall to buy a slot machine when a man walked up to me and said "I don't know you but if you look up you will find a better selection and a great price for the same slot machine". So with that I left the store. I went on the web later to find out that the man was telling me the truth. I was amazed at the selection of slots and tables you had and the price was untouchable by any store I've seen. The next day which was Monday, I called you and bought "Sub-Marine Battle" and 250 extra tokens. Wednesday came and here comes a Fed Ex truck with my slot machine. It blew me away that it came so quickly. I opened the box which was professionally packed and secure. I plugged it in, added some tokens and was playing within minutes. So with that I would like to thank the man in the store that told me about you. I would also like to thank you for you professionalism and promptness. I will definitely be spreading the same word about "". From AL Round Lake, IL. 1-23-02

Dear Mitch: The Tarot Master machine arrived today, safe and sound. I wish to thank you very much for all of your efforts, and for your incredibly responsive and attentive customer service. This machine has quickly become by far my favorite in my collection. I had no idea this machine spoke! Too fun! Thank you again, Michael C, Rosamond California 1/10/02

Hi, I received the slot machine in great shape, a day earlier than I expected, and I wanted to tell you how much I dig it! It's incredible! I left you positive feedback! I was wondering-if things go out-lights-problems etc., who's the best to deal with it? Regular pinball/arcade game repair? Are parts/lights and such easy to get ahold of, or what? I want to keep in excellent condition. Anyways, thanks alot! I would deal with you again in a snap!!
Randy, Los Angeles 12/14/2001

Just thought that I would get you guys a note concerning my latest machine and the problem that I had. Fed Ex picked the machine up yesterday just as promised and on schedule. They delivered the replacement machine to me last evening at about 11:00 p.m. I could not believe this "instant replacement." Your technicial staff, in particular Lance, have been most helpful, in spite of the fact that I could not replace the cable on my own. It is certainly a pleasure to do business with a company that promotes the slogan that Customer Service/Satisification is our number one goal. Many promise, but few deliver when the rubber meets the road. You do, and do it in the most professional and satisfying way possible. I am looking forward to a continued relationship for the future. It was a pleasure to do business with you. Dave, Laurel, Maryland 12/12/2001

Bruce: This is Joseph xxxxxx letting you know that I received my Gamera Pachinko machine yesterday evening. I love it! And thank you for the extra pachinko balls. Again, I just want to thank you for your help and to let you know that as always I am HIGHLY pleased with the service of your company! Sincerely, Joseph, Phila PA 12/6/2001

Recieved the machine today. Very Happy!!!! Thanks again so much. Wife thinks we need another one so when her sister comes up to visit they can each play one..... Richard, Stanwood WA 11/28/2001

Hi: Slot machine came this week in great shape. It will stay in the box until X-mas. Thanks for everything. If it's a hit at x-mas I will get more after the new year. F/B will be super excellant this afternoon. Thanks again...Marty, Lewistown ID 11/25/2001

Recieved Catch Me 500 slot in 6 days. The theme of the machine was not auto racing it was Mission Impossable. I am very happy with it and preferr it to auto racing. It arrived in perfect condition and works super,better than expected. Your company is #1 with me. THANK YOU !! Have a GREAT HOLIDAY SEASON
JIM, Allentown PA 11/13/2001

We Love our new Slot Machine, But need some extra tokens\ Thanks so much Mitch, you made one happy guy an early Xmas. Please let me know when you have some Video Poker machines on special Thanks Joy 11/20/2001 Joy, Eagle Utah

 Hi Bruce, Just wanted to thank you for all of your help getting the Dracula slot machine for my son-in-law's birthday. It arrived on Tuesday (needed it for Wednesday) so we had it for his birthday. He loved it!!! My daughter said he was up til 11:30 last night playing with it. Thanks again. You made alot of people very happy. Sue , LaGrange Park IL, 10/4/01

I received my BangBang slot machine today, it arrived so quickly I was very surprised. My wife (and Kids) love it. It arrived completely safe and all I had to do was plug it in and it worked!! I truly appreciate the service, the day I called you had been hit by a computer virus and yet you still got the machine to me very quickly. Thanks again!! Norm, Lansing Kansas 9/21/01

Just a note to let you know that my husband thought this was the best gift! I don't know how much work is getting done at the office these days, but, they sure are having fun! I really appreciate your speedy shipping. It arrived well before the due date! Thanks again, Denyse , Longwood Florida 9/19/01

Slotsdirect: I received the pachinko machine today, it was an Ebay auction for the Raindrops pachinko machine. It is great and I am happy to have done business with you. Peggy, West Chester Ohio 09/17/01

Bruce, Received the Pachinko machine on Saturday, just in time to present it to my son for his 13th birthday! He was ecstatic! He must have played with it for 12 hours the first day! It's "way cool"! The unit arrived in perfect condition! Many thanks to you for selecting such a fine machine, and for your prompt, careful shipping! Everyone who sees it wants to know where I got it, and I will not hesitate to recommend you to all of my friends. My daughter now wants one for her birthday, so maybe I'll be doing some more business with you in December? Steve, Farmington Hills, Mich. 08/20/01

I received the Elvis slot machine that I purchased from you directly and the Ward of lights machine I got from you trough e-bay. Both machines are more than I expected. Both work great and my grandsons are having a great time playing with them. Your packaging and shipping time was great. Will not hesitate to recommend you to my friends. Albert East Bridgewater, Ma 07/22/01

Hi to Trent and everyone at Slots Direct... We received the new tarot machine late yesterday - it's beautiful! It's perfect! It works! It's SO MUCH FUN!!!!!!!! Fed X picked up the broken it is on its way back to you! I left rave review for your company! You cuties are the best! I know my husband and I will probably end up buying another machine and you can count on us buying from you..... This machine is so much fun...the sounds...the's a HOOT!!!!! We love it, love it, love it...thanks for all you did for us to help us through the problem. You're the best!!!!!!!!! ..Love, Jayne and Charles of Maryland 7/18/01

Mr. Mitchell: We received today the two pachinko machines we had ordered from Slots Direct; the "Cat and Rabbit" and the "Love Couple." The packing was absolutely fabulous and they arrived in perfect condition. We thank you so very much for the wonderful service and prompt shipping. We will be ordering a few more machine in the near future. Do you get in any digital pachinko machine made by Nishijin? I have several mechanical Nishijin and would like a digital one. There is a specific Nishijin machine I am interested in, "Pachimpic." I have seen this machine at one of your competitors. However I would much rather give my business to you. Let me know, and THANKS again! Vince, Wash DC, 7/11/01

Another great transaction with these friendly, honest, efficient, and fast shipping people!! An absolute pleasure to deal with!!!! Charles and Deborah in the Bay Area, California July 9, 01

Absolutely great people to deal with. Pachinko machine arrived, very carefully packed. Machine works beautifully and is even nicer than described. I would recommend these people to anyone!!! Can't wait to order my next machine!! ---Charlie , San Francisco, Ca. June 21, 01

I recently receive a Slot machine that I purchased from EBAY. I wanted to compliment you on your great service. It's excellent marketing to exceed expectations and ship so quick. I called tech support with a couple of questions, and they were great. Computer companies could learn something from you guys. I just want to thank you for the great service!   Jim 6/15/01

The Super Star-Dust machine is beautiful. I lived in Japan for a long time and I don't think I ever saw a pachislo machine in this great condition. Thanks again for a great experience. --- Vivian 6/14/01

The pachinko balls i ordered arrived this morning. i am very pleased with the speed with which my order was filled and delivered. thank you. -michael 6/12/01

First of all, I want to say how happy I am with the machines that I have bought from you, two for myself and one as a gift. They have all worked perfectly and are quite enjoyable to play. I am interested in attempting a quarter conversion of my Sammy Godzilla Pachislo machine. Any instructions would be appreciated. Thank you, Richard 6/7/01

Just a little note, to say a am enjoying the four machines i have purchased from Slots Direct. They all came in great shape. ( Due to your packing) I hope to see more new slots on your Web Page. Your Friend Mitt 6/6/01

Hello! Slot machine arrived today in excellent condition! Thank you very much for your quick shipment and for a great bargain! I will post positve feedback. Bert, Fayettville GA, 5/11/01

Bruce, Your customer service is excellent, one of the best that I have worked with on E-Bay. Thank You, Duane , Moorhead MN 5/10/01

 Hi! I have safely received the machine today at work, just want to let you know it tested ok and it looks great! I have been collected godzilla stuffs all my life, this one will definitely be my favorite, thanks for your prompt email and shipment...Somboon, Houston 4/25/01

     To the people of Slotsdirect. I can not believe how wonderful you have treated me. The quick responses to my emails, the telephone repair by your tech and the replacement of the tokens. I look forward to doing business with you again soon, and PLEASE use me as a recommendation for both the products you sell, the service you provided and as great people standing behind your business.
Gene, East Hanover New Jersey 04/02/01

 Hi Bruce, Once again you have come thru with fling colors.My Six came yesterday and everyone was mint. I can not tell you enough how your support tecs and you directly make you still believe there is still honesty in business. Thanks again Steve  CT, 2/26/01

     Thanks for exceeding every expectation I had of my first pachinko machine, from the quality of the machine itself, to your friendly support, to your very fast shipping! I called late on the night I got the machine because I had no idea what I was doing and one of your reps helped me figure out my mistake within seconds. Cory, Anaheim 2/22/01

     Hello! Just to let you know, the Pachinko machine came yesterday! I couldn't be more delighted!!!! THANK YOU VERY MUCH!!! If it's used, I sure can't tell it anywhere on the unit! Even the pins were super tight like they had never been adjusted!!! Unit checks out all the way to the final bonus rounds! Just a Super unit and something away from the normal! Bill, Ohio 2/16/01

..........After all the grief I suffered from my wife for spending money on such a foolish thing, she now can't leave it alone. I am waken early in the morning by the sound of "donging, music and tokens being dispensed". Just thank the people you contract for service. And, thank the person in your sales department who took the time to call me and tell me that the machine I ordered was not compatible with the "Auto Stop" circuit that I also ordered. The machine that he substituted at my request has been a big hit. Overall, this purchase experience has been a positive one. Best regards, Bob Maryland 2/10/01

     "DOMO ARIGATO GOZAIMASU" ... "THANK YOU VERY MUCH" ... The new "PACHINKO MACHINE" arrived last night ...It's working great. Thanks for all your time and effort. MARK & FUMIE. 2/9/01, Ohio

      I just wanted to say thank you and to commend your service department. All I needed was to put in a missing fuse to make the stop buttons work. This is a great machine and you have great service. Thanks again,MICHAEL, North carolina 2/09/01

    2/9/01 Bruce I received my ROCKY slot machine it is fantastic.Im recommend your company to all my family and friends,you guys have the fasted delivery service ,two days on both of my machines,and you can send emails,or phone any time of the day and they are there.If any orders a Slot machine order the ROCKY you wont be disappointed,also TWINKLE STAGE is very good my kids love them. thanks again JACK B. IL

      WOW! What a game! FedEx shipping was fast - Packaging was great - Machine looks practically new!! - Plugged it in and EVERYTHING WORKS! - Plays great - What a great company. If you ever need beer kegs, let me know. Thank you, Matt.   Placerville CA 2/1/01

Mr. Mitchell I talked to your technicians and they quickly figured out that a grounding wire had popped loose during shipping, 2 minutes after talking to them I had everything up and running perfectly. Thanks again for your after sales support, if you ever need a public quote for your web page on how well you do business, let me know. Thanks Eric  Ontario Canada 1/28/01

Hi, Just a note to let you know we received the PACHINKO machine in fine condition thanks to your careful packing and shipping. We are enjoying it as much as we thought we would. We have one of the older manuel flipper models and were pleasantly surprised at the way this machine worked, especially the lights and sounds. Thanks very much.    Charlie, Cumming GA 1/28/01

Mr, Mitchell, Having just finished unpacking my fifth sixpack of slot machines, I would like to take the time to thank you for the wonderful service that your company has provided and the support that you offer, goes above and beyond the call of duty. The products you offer are of the best quality and I shall continue to purchase from your company in the future. I still am amazed at how you are always by the phones regardless of what time I call.      Jack, Altoona PA 1/23/01


Hi we just bought a slot from you and are so pleased.We had some questions at first and when my wife called she was treated like a friend not a customer. For that I want to say Thank you!! We own our business and treat the people who support us like family, so dealing with a company like yours is a pleasure. Also we are going to buy a six pack from you....we want two more and my friend wants 3 so we are going for it...Steve, Milford CT.    1/8/01

I received the pachinko machine today and want to let you know it was even better than I had anticipated. It arrived in excellent mechanical and cosmetic condition. If I'm ever in the market for a 2nd pachinko to compliment our den, without question I'm buying from you. This first pachinko will definately be part of my permanent gaming collection, and we're having a lot of fun with it. It's an instantly-classic, working piece of art. 'Love it. Regards, David M. Long Beach 12/27/00

Just received the b-max slot today and was very suprised. Its better than I could have hoped for. Thank you for the prompt service and for answering my many questions. I will definetly tell all my friends about your business. Thanks again, Pete & Pepper Vacaville Ca. 12/21/00

Bruce, Thank You So Much!! The Pachinkos we get from you guys are simply the best and you always give that extra effort which makes a difference!! Best wishes for the Holidays. A Very loyal Customer -- Dan, Sylmar CA 12/21/00

Hello, I'm just sending this note (feel free to use as testimonial) to thank you for your prompt service. I ordered the Pink panther Pachislo machine. It arrived in less than a week, even though I ordered so close to Christmas! I was in awe at what a beautiful machine it is. Very colorful, and no dents, scratches,etc. It works perfectly. This one was a gift for friends who remodeled their game room/family room. Now I can't wait to get one for myself! What can I say, you have a great selection, best prices and excellent service! I'll order again soon. Thank You, Gervis H Pennsauken,NJ 12/19/00

Received my machine today. Wife wasn't supposed to see it but I was at work. Santa came early. We love it. Will get another one later. Thanks, Chuck in Ill. Dec/2000

Hi Just got the machine I ordered. It's great. Looks brand new. My whole office is In my area playing with it. I'm keeping it here until Christmas, when I'll take It home as my wifes present. Sid, Texas Dec/2000

Hi - just wanted to let you know I recieved my "Love Couple" pachinko today and Love it! Terrific game, excellent packing and shipping, everything works great.... :-) ... Anyways, just wanted to say thanks for a professional job, I'm sure I'll order another one or two someday... this one is a lot of fun.. it's great to get a commercial machine, the manufacture date is 11/99 so it's less than a year old... Super value... I'm happy. The video is clear and crisp and hilarious if you know what they're saying in japanese (which i can w/my wife's help)... so I'm a "happy camper"... never had a pachinko before... Ken, Hawaii

Yes I did that and After I explained the situation , I was told that a new one was on its way, Now thetas what I call customer service,Keep up the good work, I am sure your company will be around for a long . Thank, I have lots of friends that are interested in these. And I can HIGHLY recommend your service. Charlie , Kentucky 11/00

Machine arrivied friday in good order. Fun machine This is the second major purchase, I WILL order again. Product arrived before expected, and in better condition than expected. Thanks, Bruce! !!   Al in Virginia

I wish to thank you for your wonderful and incredibly fast service! The Lupin III pachinko machine arrived today, much sooner than I thought it would. I've already been enjoying it (haven't been able to hit th' slots for three-in-a-row yet). Again. many thanks and please don't hesitate to let me know if you receive mroe of the Godzilla pachinko machines   Kei in Calif.

Dear Slotsdirect, Your technician helped me to solve the problem. I am totally enjoying my Pachinco machine.  Cho in Texas

I recently bought the 'Bear and Sumo' Pachinko machine from your company. The machine works well and my kids have been having a lot of fun playing it.   Bill in Florida

I purchased one machine from you, and now am interested in your special of 6 machines   Reyna, Indiana

Got my new machine today, LOVE IT! Bought it to work so my wife wouldn't see her Christmas Present, and sold 8 more to co-workers! Thanks again! Will be ordering a "Six Pack" Order from you this weekend!   Tom, Texas

Thank you for your great care. My husband received the item at work and he played it during the lunch break. So many employees asked your website address! Hopefully, this will increase your sales.   Nenn, Louisiana

On friday I received my new slot machine (BARAQUDA). When I had a minor problem with it your technician stayed on the phone and talked me through it. I want to thank you for your excellent customer service.   William, Idaho

I bought one of your slot machines, a universal, gloria hearts. Real nice machine! Received in three days, I hardly receive a letter in three days!   Byran, Virginia

Dear Bruce, My husband purchased a rainbow slot machine from you for my birthday, . I wanted to THANK YOU FOR THE GREAT SERVICE AND THE SPECIAL ATTENTION YOU have give to us. I Love it! I will have any hours of fun. Thank you again. Thanks Dee   Dee in Utah

Dear Bruce, Received your instructions regarding changing the gambling odds and it worked fine!!! You are the best. I appreciate your assistance and again thank you!!!!!! My wife loves the slot machine and she will be happy for many years to come. I am telling all my friends & relatives about your hopefully I can drum you up some more business!!!! Take care and thanks for all your help!!!!!   Steve, Colorado

I got the new machine a few minutes ago, unpacked it and fired it up. Man, it is in excellent condition...I was/am VERY impressed. Thanks for sending me such a good machine, I sure do appreciate it. Thanks for the good service again. Hopefully I'll stay busy at the shop for the next couple months and I talk to you again.   Darin, Chicago

Hi, We received our slot machine record delivery time. We LOVE IT! Thank you so much!   Edna, Tampa

The machine is quite a nice piece. Everyone is commenting on how nice it is. It arrived safely today. Thanks Jimmy   Jimmy, New York

Do you monitor your email 24hr / day? It seems evertime I have emailed you, even late on the West Coast, you always respond promptly. I wish service from other suppliers I deal with were as prompt. Thanks.   John, Washington

Dear Mr. and Mrs Mitchell, I recieved the nice wooden stand (Oak, I believe?), from you yesterday by U.P.S. The cabinet is beautiful, and the brass feet are a really nice touch. Thank you.   Julian, Tenn

Hi this is Kris My Grandmother saw my machines and loved them, she wants to buy one, the one that she wants is the Monkey Magic one, she collects monkeys, what kind of a price can you give me on this one. Also my Aunt wants a machine as well, do you have any with a dog theme?   Kris, California


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